Shipping and Tracking
- Dispatch Timeline: National orders are processed and dispatched from our warehouse within 1-2 business days.
- Delivery Estimate: Once dispatched, delivery typically takes between 2-5 business days, depending on your location. While we strive for precision, occasional carrier delays may occur.
- Shipping Costs: We offer Complimentary Shipping on all orders over R1499.00. For orders below this threshold, a flat standard rate of R50.00 applies.
CAN I CHANGE MY SHIPPING ADDRESS?
To ensure the fastest possible delivery, our fulfillment process begins immediately after your order is confirmed. Consequently, we are generally unable to modify shipping addresses once an order has been submitted. We strongly recommend reviewing all shipping details carefully before finalizing your purchase.
ORDER TRACKING
Staying updated on your order's journey is simple:
- Order Confirmation: Immediately after placing your order, you will receive a confirmation email.
- Shipment Notification: Once your order leaves our warehouse, you will receive a second email containing your unique Tracking Number.
- Track Your Package: You can view the real-time status and delivery details of your order by clicking the link below.
*Please ensure to check your Spam/Junk folder if you do not see these emails in your primary inbox.