Client services
Help & FAQs
Answers to the most common questions about sizing, delivery, returns and payments.
Sizing & Fit
Our shoes are built to Standard European sizing and fit true to size. If you have a wider foot or sit between two sizes, we recommend sizing up for the best fit.
Premium vegan leather, engineered for durability, water resistance and a consistent finish — no animal products, no compromise on quality.
Shipping & Delivery
Johannesburg, Pretoria, Cape Town and Durban: 2–4 working days. All other areas: 3–6 working days.
Orders placed before 2pm on a working day are dispatched the same day, and you'll receive a tracking link by email and WhatsApp as soon as your order leaves our warehouse.
Yes — every order over R900 ships free, nationwide. Prefer to collect? Choose a PostNet or store pickup point at checkout.
Returns & Exchanges
Unworn items in their original packaging can be exchanged within 60 days of delivery. Get in touch via our contact page and we'll sort it out quickly.
Payment
Yes — shop now, pay later with Payflex or PayJustNow. Both are interest-free, require no credit checks, and give instant approval at checkout.


