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Accepted payment methods

Pay Your Way

We accept all major credit and debit cards (Visa, Mastercard), as well as trusted payment gateways such as PayFast, PayFlex and Ozow.

We accept all major credit and debit cards (Visa, Mastercard), as well as trusted payment gateways such as PayFast, PayFlex and Ozow.

Pending charges on cancelled orders

If your order was cancelled shortly after placement, you may still see a "pending" transaction on your statement. This is a temporary authorisation hold by your bank, not an actual charge, and is typically released within 5–7 business days, subject to your bank's processing policies.

Security verification requests

To protect our clients from fraud, high-value transactions are subject to security screening. If our Risk Analysis team asks for additional identification, this is a standard check to verify cardholder authenticity.

Action required: provide the requested proof within 3 business days to release your order from its security hold. Failure to validate may result in automatic cancellation for your protection.

Unauthorised transaction inquiries

If you suspect unauthorised activity on your card:

  1. Contact your bank immediately to secure your account.
  2. Notify our support team at support@chekich.co.za so we can flag the transaction and halt any potential shipment.

Questions About a Payment?

Our support team is here to help.

Email support