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Client services

Shipping & Tracking

From our warehouse to your door: dispatch times, delivery costs and how to follow your order.

Dispatched in 1–2 business days

National orders are processed and dispatched from our warehouse within 1–2 business days.

Delivered in 2–5 business days

Once dispatched, delivery typically takes 2–5 business days, depending on your location. Occasional carrier delays may occur.

Free shipping over R900

Complimentary shipping on all orders over R900.00. Below this, a flat standard rate of R50.00 applies.

Order tracking

Follow your order

Staying updated on your order's journey is simple.

  1. Order confirmation

    Immediately after placing your order, you'll receive a confirmation email.

  2. Shipment notification

    Once your order leaves our warehouse, you'll receive a second email containing your unique tracking number.

  3. Track your package

    View the real-time status and delivery details of your order using the tracking link.

Track your order

Please check your Spam/Junk folder if you don't see these emails in your primary inbox.

Need help?

Shipping questions