Izinkokhelo

IZINDLELA ZOKUKHOKHA EZAMUKELWAYO

Sinikeza isipiliyoni sokukhokha esibushelelezi nesiphephile. Njengamanje samukela wonke amakhadi esikweletu nawemali (i-Visa, i-Mastercard), kanye nezindlela zokukhokha ezithembekile ezifana ne-PayFast, i-PayFlex, ne-Ozow.

IMALI ELINDELEKILE KUMA-ODA AKHANSELIWE

Uma i-oda lakho likhanseliwe ngemuva nje kokufakwa, usengabona okwenziwayo "okulindile" esitatimendeni sakho sasebhange. Sicela uqiniseke ukuthi lokhu kuwukubamba kwesikhashana kwemvume yisikhungo sakho sezezimali, hhayi imali ekhokhisiwe ngempela. Le mali ngokuvamile ikhishwa ibuyiselwe kubhalansi yakho etholakalayo phakathi kwezinsuku ezi-5-7 zebhizinisi, kuye ngezinqubomgomo zokucubungula zebhange lakho.

IZICELO ZOKUFAKAZELA UKUPHEPHA

Ukuvikela amakhasimende ethu ekukhwabaniseni, okwenziwayo okubalulekile kungaphansi kokuhlolwa kokuphepha. Uma uthola isicelo esivela eqenjini lethu le-Risk Analysis sokuthola ubufakazi obengeziwe, sicela uqaphele ukuthi lena inqubo evamile yokuqinisekisa ubuqiniso bomnikazi wekhadi.

• Isenzo Esidingekayo: Sicela unikeze ubufakazi obuceliwe phakathi kwezinsuku ezi-3 zebhizinisi ukuze ukhulule i-oda lakho ekubambezelweni kokuphepha. Ukwehluleka ukuqinisekisa kungaholela ekukhanselweni okuzenzakalelayo ukuze kuvikelwe wena.

IMIBUZO EYENZIWE NGAPHANDLE KWEMVUME

Sikubeka phambili ukuphepha kokukhokha. Uma usola okwenziwayo okungagunyaziwe ekhadini lakho:

1. Xhumana nebhange lakho ngokushesha ukuze uvikele i-akhawunti yakho.
2. Yazisa ithimba lethu lokweseka ku- support@chekich.co.za ukuze simake okwenziwayo futhi simise noma yikuphi ukuthunyelwa okungenzeka.